Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently, provide a better browsing experience, and give website operators information about how their site is being used.

This Cookie Policy explains how Expertion Technology OU ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on the Agent Mio platform and related services (the "Service"). This policy should be read together with our Privacy Policy.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

• Essential cookies: These cookies are necessary for the Service to function properly. They enable core features such as authentication, security, session management, and accessibility. You cannot opt out of these cookies as the Service would not function without them.
• Performance and analytics cookies: These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. They allow us to measure and improve the performance of the Service.
• Functional cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and display options.
• Marketing cookies: These cookies are used to track visitors across websites and display relevant advertisements. We only use these cookies with your explicit consent.

3. Types of Cookies We Use

Session cookies: Temporary cookies that are deleted when you close your browser. They are used to maintain your session while you navigate the Service.

Persistent cookies: These cookies remain on your device for a set period or until you manually delete them. They are used to remember your preferences and settings for future visits.

First-party cookies: Set by our website domain (agentmio.com) and are only accessible by our Service.

Third-party cookies: Set by external services we use, such as analytics and payment providers. These cookies are subject to the respective third party's privacy and cookie policies.

4. Specific Cookies We Use

The following categories of cookies may be present on our Service:

• Authentication cookies: Used to identify you when you log in and maintain your session. (Essential, session/persistent)
• Security cookies: Used to detect authentication abuses, protect your account, and support features like Cloudflare Turnstile. (Essential, session)
• Preference cookies: Used to remember your settings and display preferences. (Functional, persistent)
• Analytics cookies: Used to collect anonymous usage statistics to help us improve the Service. We may use services such as Google Analytics or similar. (Performance, persistent)

5. Your Cookie Choices

In accordance with the GDPR and the ePrivacy Directive, we obtain your consent before placing non-essential cookies on your device. When you first visit our Service, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies.

You can manage your cookie preferences in the following ways:

• Cookie consent banner: Use the cookie settings on our Service to accept or reject specific categories of cookies at any time.
• Browser settings: Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies. Please note that blocking essential cookies may affect the functionality of the Service.
• Opt-out links: For third-party analytics services, you may use their specific opt-out mechanisms. For example, Google Analytics provides an opt-out browser add-on at tools.google.com/dlpage/gaoptout.

Please note that if you choose to disable cookies, some features of the Service may not function properly or may become unavailable.

6. Similar Technologies

In addition to cookies, we may use similar tracking technologies such as:

• Local storage: Used to store data locally on your device for performance and functionality purposes.
• Pixel tags (web beacons): Small transparent images embedded in web pages or emails that allow us to track usage and email open rates.

These technologies are governed by the same rules and consent requirements as cookies under this policy.

7. Third-Party Cookies

Some cookies on our Service are set by third-party services that appear on our pages. We do not control these third-party cookies and they are subject to the respective third party's privacy and cookie policies. Third-party services we may use include:

• Payment processing providers
• Analytics services
• Security and anti-abuse services (e.g., Cloudflare)
• Social media platforms (when you connect your accounts)

8. Data Protection and GDPR

Any personal data collected through cookies is processed in accordance with our Privacy Policy and the GDPR. The legal basis for processing data through essential cookies is the performance of a contract (Art. 6(1)(b) GDPR). For all other cookies, the legal basis is your consent (Art. 6(1)(a) GDPR).

You have the right to withdraw your consent at any time by adjusting your cookie preferences through the cookie settings on our Service or by clearing your browser cookies. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will notify you of any material changes by posting the updated policy on the Service with a revised "Last updated" date.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

Expertion Technology OU
Email: [email protected]
Website: agentmio.com