Legal

Terms of Service

Last updated: March 3, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Expertion Technology OU, a company registered in Estonia ("Company," "we," "us," or "our"), governing your access to and use of the Agent Mio platform, including any related websites, applications, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

Agent Mio is an ultimate social media management platform that helps users create, schedule, and manage social media content across multiple platforms. The Service may include, but is not limited to, content generation, scheduling tools, analytics, and account management features.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Account Registration

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.

We reserve the right to suspend or terminate accounts that contain inaccurate information, are inactive for an extended period, or violate these Terms.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Publish, distribute, or share content that is unlawful, harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity
  • Transmit spam, chain letters, or other unsolicited communications
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Service, its servers, or connected networks
  • Upload viruses, malware, or any other harmful code
  • Use the Service for any fraudulent or deceptive purpose
  • Scrape, mine, or collect data from the Service using automated means without our prior written consent
  • Circumvent, disable, or otherwise interfere with any security or access control features of the Service

We reserve the right to investigate and take appropriate action against any violations, including removing content, suspending accounts, and reporting to law enforcement authorities.

5. User Content

"User Content" refers to any content, materials, or information that you submit, upload, post, or otherwise make available through the Service. You retain all ownership rights to your User Content.

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, store, reproduce, modify, and display your User Content solely for the purpose of providing, maintaining, and improving the Service. This license terminates when you delete your User Content or your account, except where your content has been shared with others and they have not deleted it.

You represent and warrant that you own or have the necessary rights and permissions to submit your User Content and to grant the license described above. You are solely responsible for the legality, accuracy, and appropriateness of your User Content.

6. AI-Generated Content

The Service uses artificial intelligence to generate and suggest content. You acknowledge and agree that:

  • AI-generated content is provided on an "as-is" basis and may contain errors, inaccuracies, or inappropriate material
  • You are solely responsible for reviewing, editing, and approving all content before it is published or distributed through any social media platform
  • We do not guarantee the accuracy, completeness, suitability, or originality of any AI-generated content
  • We are not liable for any consequences arising from the publication or use of AI-generated content
  • AI-generated content may not be protected by copyright in all jurisdictions

7. Third-Party Services and Integrations

The Service integrates with third-party social media platforms and services. Your use of such platforms is governed by their respective terms and conditions. We are not responsible for the content, policies, or practices of any third-party services. You acknowledge that we may access your third-party accounts solely to provide the Service as authorized by you.

8. Subscription, Payments, and Refunds

Certain features of the Service require a paid subscription. By subscribing to a paid plan, you agree to pay the applicable fees as described at the time of purchase. All payments are processed by Paddle.com Market Limited ("Paddle"), who acts as the Merchant of Record for all transactions.

Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings. Upon cancellation, your access to the Service will remain active until the end of your current billing period.

We offer a 30-day money-back guarantee on all paid subscriptions. You may request a full refund within 30 days of your initial purchase or most recent subscription renewal. For full details, please refer to our Refund Policy.

We reserve the right to change pricing with at least 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

9. Intellectual Property

The Service, including its original content, features, functionality, design, software, and documentation (excluding User Content), is owned by Expertion Technology OU and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Agent Mio name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Expertion Technology OU. You may not use these marks without our prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Expertion Technology OU, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of (or inability to access or use) the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service, including AI-generated content
  • Unauthorized access, use, or alteration of your transmissions or content
  • Errors, failures, or interruptions in the Service

In no event shall our total aggregate liability exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or one hundred euros (€100), whichever is greater.

11. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and course of dealing.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that any defects will be corrected. We do not make any warranty regarding the quality, accuracy, timeliness, completeness, or reliability of any content obtained through the Service.

12. Indemnification

You agree to defend, indemnify, and hold harmless Expertion Technology OU, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your User Content, your violation of these Terms, or your violation of any rights of any third party.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

You may terminate your account at any time by contacting us or using the account deletion feature in the Service. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitation of liability.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the courts located in Tallinn, Estonia, and you consent to the personal jurisdiction of such courts.

For users residing in the European Union, nothing in these Terms shall affect your rights under applicable EU consumer protection laws.

15. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a prominent notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

16. General Provisions

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. These Terms constitute the entire agreement between you and Expertion Technology OU regarding the Service and supersede any prior agreements.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Expertion Technology OU
Email: [email protected]
Website: agentmio.com